Investor Grievance Redressal

ESCALATION MATRIX FOR SERVICE & GRIVENCE RELATED

Clients can approach the below mentioned persons at the contact nos. mentioned herewith and/or write to the dedicated e-mait ids for resolution of their queries from MondaySaturday between 9:00 a.m. to 6:00 p.m.

Particulars

Contact person

Contact nos.

Email-id

Client servicing/ Customer care

Manoj Kumar Agarwal

9836027002/ (033) 2283 8100
Extn. 203

SPARK@SPARKSECURITIES.COM

Head of client servicing/ Customer care

Sanjeev Bubna

9830031411/ (033) 2283 8100
Extn. 204

SANJEEV@SPARKSECURITIES.COM

Compliance Officer

Pooja Agarwal

9883419357/(033) 2283 8100
Extn. 213

 COMPLIANCE@SPARKSECURITIES.COM

CEO

Rashmi Bubna

8657437411/ (033) 2283 8100
Extn. 202

 SANJEEVBUBNA@HOTMAIL.COM

ln absence of response/ compliant not addressed to your satisfaction, you may lodge a complaint with

  • SEBI at https://scores.gov.in/scores/Welcome.html
  • NSE at https://investorhelpline.nseindia.com/NICEPLUS/
  • BSE at https://bsecrs.bseindia.com/ecomplaint/frmInvestorHome.aspx
  • CDSL at https://www.cdslindia.com/Footer/grievances.aspx

Please quote your Service Ticket/Complaint Ref No. while raising your complaint at SEBI SCORES/Exchange/Depository portal.

For SPARK SECURITIES PVT LTD.

Aadya Bubna

Director